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About Us
Lamonde Automation is dedicated to providing you with "Top quality Industrial Automation products, with leading edge features, at the lowest industry prices".
Low prices can be achieved in the short term by compromising quality and support, but Lamonde Automation is in business for the long term. Machinery builders, product designers, and systems integrators, require top quality products, a high level of specialist technical support, and long term continuance of supply at good low prices.
All our products have been designed and manufactured utilising the most modern components and assembly techniques, for world-wide volume sales. Operating system firmware in all our complex products is specifically structured so that new product features can be developed quickly and efficiently and with minimum testing requirement to guarantee backwards compatibility and long-term reliability. Our aims are achieved by only selecting those suppliers that are highly organised and mechanised. Suppliers who can maintain a high efficiency with minimum overhead costs. By concentrating on technical support, product evaluation, manuals, and direct marketing to end users and equipment manufacturers, without distributors or representatives, while utilising approved systems integrators to provide local support of a high quality and realistic price. Self-motivated team structures are utilised in every aspect of the manufacturing and distribution process. We achieve fast 3-day import from our overseas suppliers, and use an ISO9002 approved international carrier. This is then backed by appreciable customer profiled stocks held within the UK. Finally, we utilise sales invoices discounting, as it provides for unlimited growth potential geared to turnover, efficient fully insured client control for long term stability, which allows us to concentrate on the technical aspects of Automation.
Making A Purchase

Online:
Pay online by credit card via our secure Payment Service Provider:
We accept credit cards in all major currencies including VISA, Mastercard, Delta, Switch, Solo, and JCB. (Part shipments may be necessary but carriage is only charged once). Payment will be taken in UK sterling, hence differences may occur when prices have been quoted previously in other currencies due to daily exchange rate changes.

Pro-forma invoice: 
Place your order online. Select the Pro-forma payment option, and we will fax or email you a pro-forma invoice. Pay by Cheque or Bank Wire Transfer (T/T). Goods will be shipped on clearance of payment. 

Credit account:  
UK companies can printout the credit application form and Email back to sales@lamonde.com. It takes about 4 working days.


On-line ordering:
Ordering online is the fastest, most efficient way to place an order. Just browse our store and add items into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.On-line ordering is available 24hrs a day, seven days a week.  If you order over a weekend or on a national or company holiday, your order will not be processed until the next business day. Payments can be made by credit card or by requesting a proforma invoice in which case goods will be shipped on clearance of payment. Alternatively UK companies can complete our application for credit facilities form (available from the home page). New, and existing, customers can place orders via the web site for direct shipment.  For ease of use and convenience a login can be created for account customers, or repeat cash customers, please complete the credit facilities form with your details and we will set up a login.  
Telephone:Call us on 01883 333054 (international 0044 1883 333054)  
Monday to Thursday 9am to 5pm, Friday 9am to 4pm
Mail:Your company order form can be posted to us at: Lamonde Automation Ltd, The Officers Mess, Coldstream Road, Caterham, Surrey, CR3 5QX, UK.  If you use your standard company order form, be aware that our terms and conditions will still apply.Our goal is to enter all orders the same day they are received.
Email:Please email us at:

Credit card:
Pay by your credit card for the best exchange rate and immediate purchase.
If you are shopping from outside the UK, place your order and your credit card company will convert the transaction into your own currency. Credit card payments will be converted to UK sterling, and discrepancies may occur when prices have been quoted previously in other currencies, due to daily exchange rate changes. We accept all major credit cards including VISA, Mastercard, Delta, Switch, Solo and JCB. 
The lowest delivery charge rate will be calculated automatically; or you can choose to change to a quicker delivery method.
When ordering from elsewhere in Europe, enter your VAT number in order to avoid paying the tax. 

Credit account:
UK companies can open credit account facilities. Printout the credit application form and fax back completed form. It takes about 4 working days. 

Pro-forma invoice:
UK - Pay by BACS, cheque, or call to give us your credit card details.
Other Countries - Pay by BACS, Bank Wire Transfer (T/T), or call to give us your credit card details.
: Request a quote and we will fax or email you a pro-forma invoice. 
Goods will be shipped on clearance of payment.

Confirmation of order:
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

TERMS & CONDITIONS OF SALE
1. Interpretation:

(a) In these conditions "the Company" means Lamonde Automation Limited or agent authorised by them and "the purchaser" means the person, firm or company purchasing from or doing business with the Company.
(b) "The Goods" means all products supplied by the Company to the Purchaser whether by means of sale, hire, rental, or otherwise and whether the property of the Company or distributed by the Company as agents for another.
2. General:
(a) The conditions of sale should be read in conjunction with any Special Conditions included in the Company's quotations.
(b) The Company reserves the right to accept or refuse any order on the basis of its quotation and in the event of the refusal of any order no damages or expenses of any kind shall be payable by the Company.
(c) The Company shall in no event be liable for any inaccuracy or misdescription of the Goods or for loss or damage, either direct or consequential, following there from or from any other cause whatever including any defect whatsoever in the Goods not withstanding any written or oral representations warranty or conditions which the Company or their representative or agent may have made or given prior agreement to for sale from which are also excluded all implied warranties and conditions. The Company shall in no event be liable for fundamental breach of agreement of sale.
(d) In purchasing Goods from the Company on these terms and conditions, the Purchaser is deemed to acknowledge that they do not rely upon the skill or judgment of the Company or of its employees or agents as to matters connected with the Goods. The Purchaser shall be responsible for any guard or protection necessary to comply with statutory requirements in connection with the operation of the machinery. Any complaints about the goods supplied will be entertained by the Company if made within three days of delivery. Credit will be given for the goods if the Company has issued a returns number for the Goods and an invoice number is quoted.
3. Indemnity:
The Company shall not be responsible for any consequential loss incurred by the Purchaser as a result of the description or any failure in the Goods or for any damages or personal injuries or other losses, however caused directly or indirectly by the Goods.
4. Prices:
The Goods will be invoiced at prices ruling at date of dispatch unless agreed by special quotation to the contrary by the Company.
5. Discounts:
All discounts offered are dependant on US$ / UK exchange rates. Discounts are at the discretion of the Company and may be removed at any time.
Shipping And Handling
Rates may Change without notice:-
Shipping Charges: UK - From when order ready to ship, and for ex-stock orders received before 1400.
UK Next Day Delivery UPS - Standard9.80
UK Next Day before 1200. UPS Express14.20
UK Saturday - Specify a delivery address with someone in attendance to sign for the delivery. UPS - Express29
UK 1st Class Royal Mail Signed For4.20 (500g max. packed)
Northern Ireland 1-2 day Delivery UPS Express14.20 (5kg max.) 22.70 (5-20kg) + 0.71/kg.
Shipping Charges: Europe - From when order ready to ship, and for ex-stock orders received before 1400.
Belgium, Eire, Holland, Luxembourg, Netherlands (1-2 days) UPS Zone 2 - Express 25.60 first 2kg + 1.70 per kg
France, Germany, Monaco 1-2 days UPS Zone 3 - Express 26.90 first 2kg + 2.40 per kg
Rest of Europe (2-4 days) UPS Zone 4 - Express30.40 first 2kg + 4.70 per kg
Special Zones 41, 42, 51 (1-2 days) UPS - Express 58.50 first 2kg + 6.50 per kg
TERMS & CONDITIONS
Delivery:
The Company shall not be responsible for any delay in delivery owing to matters outside the Company's control.
Delivery Schedule
We will normally send your order to you in 1 business day if items are in stock, however, International orders are generally received in under 2 days, but may take longer PLEASE CHECK YOUR LOCAL UPS OFFICE.
Items that are not in stock will be on a 4 to 9 day delivery.
Progress of an order: If theres a problem...
If you experience a problem with your shipment, i.e. its overdue or incomplete, please consider the following items before you call our sales team:
* Check with your receiving department.
* Check the package thoroughly for small items
* Allow ample time for delivery - items can be chased online at www.ups.com
Call or email us first for a UPS tracking number.
Back Orders
We endeavour to process all orders as soon as they are received. Orders received at weekends and on national or company holidays will be entered the next business day. Please note that credit verification or shipping issues could result in a delay in processing. If you need to make a change to your order please call Sales immediately. Sales will assist if possible, but please understand they are not always able to help in all cases.
Backorders: While we constantly strive to keep a wide inventory of products, you may order an item that is temporarily out of stock. If this occurs your item will be placed on backorder and shipped when it is available. Email will be sent to you with the option to cancel your order if you would rather not wait.
Purchase Orders:
We do not require a confirming purchase order from your company, but if your company policy requires it, please make sure it is clearly marked 'Confirmation'. Please remember, only our terms and conditions will apply.
Tax Charges
Lamonde Automation Ltd is located within the United Kingdom and is obliged to charge sales VAT for deliveries within the UK. For exception from VAT within the EU free zone a valid EU VAT number must be provided. IMPORT TAXES WILL BE PAYABLE IN NON-EU COUNTRIES - PLEASE BE AWARE OF YOUR LOCAL CHARGES.
Credit Card Security
When a credit card payment is made via our website the credit card numbers are encrypted using 128 bit encryption and a secure service provider processes the payment.  Credit Card numbers are not held in clear text on our website and are not held at Lamonde Automation Ltd.
Guarantee
30-day no quibble Guarantee
All of our products come with a 30-day no quibble guarantee if returned in a resalable condition. Unless specifically marked, a sample of each product can be ordered on 30-day approval, for evaluation prior to sale. An invoice will be issued at the end of the 30-day period.
Warranty
All products carry a 1-year warranty against defects in material and workmanship. If a product fails to perform properly within the specified period from the date of purchase, we will replace it or repair at our discretion. Warranties do not apply to those products that have been abused or used outside of the recommended product specifications. Where possible, we will endeavour to replace the product immediately. Products returned under warranty may be replaced with remanufactured goods. You must first obtain a returns number (WIP#) by calling, or email, our returns dept. This ensures that the correct action is taken on receipt of your goods. A return number does not guarantee a refund or replacement.Lamonde Automation Ltd will accept no responsibility or issue credit for packages damaged in transit for any reason. Freight charges are your responsibility and we highly recommend that you insure the item.

In no event will we be liable, whether in contract, tort or under any other legal theory, for lost profits or revenues, loss of use or similar economic loss, for any indirect, special, incidental, consequential, punitive or similar damages arising out of or in connection with any products (including non-conforming products), or for any third-party claims against you relating to the products, even if we have been advised of the possibility of such claim. In no event will our monetary liability (whether in contract, tort or under any other legal theory) in respect of any product exceed the purchase price that you paid to us for it.

This warranty will be void if product date codes or serial numbers are removed or defaced. Of course, warranties also do not apply to products that have been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized repair, misuse, neglect, accident, alteration, improper installation or other acts which are not our fault, including damage caused in shipping. Our warranty also does not apply to any product that has been damaged by external causes such as fire, flood, sand, dirt, lightning, exposure to weather, acts of God, battery leakage, theft, blown fuses, improper use of any electrical source or connection to product not recommended in writing for interconnection by us.

To minimize the risk of potential safety problems, you should follow all applicable local and national codes that regulate the installation and operation of your equipment. These codes vary from area to area and usually change with time. It is your responsibility to determine which codes should be followed, and to verify that the equipment, installation and operation is in compliance with the latest revision of these codes.

At a minimum, you should follow all applicable sections of the National Fire Code, National Electrical Code, and the codes of the National Electrical Manufacturers Association (NEMA) for use in the US, and applicable EU directives in Europe e.g. EMC, Machinery, Low Voltage & Product Specific directives. There may be local regulatory or government offices that can also help determine which codes and standards are necessary for safe installation and operation.

Equipment damage or serious injury to personnel can result from the failure to follow all applicable codes and standards. We do not assume any responsibility for your product design, installation or operation.

Our products are not fault-tolerant and are not designed, manufactured or intended for use or resale as on-line control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of the product could lead directly to death, personal injury or severe physical or environmental damage.

Our publications contain many specifications, wiring diagrams. Always consult the appropriate product documentation prior to using the equipment. If you have any questions concerning the installation or operation of this equipment, or if you need additional information, please call for assistance<>
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively here are our full company details:

Lamonde Automation Ltd,
The Officers Mess, Coldstream Road,
Caterham, Surrey,
CR3 5QX, UK.
Tel: +44 (0)1883 333054
Email: sales@lamonde.com
Registered in England and Wales: 1665424
Vat No: GB602409773
Privacy Policy
Lamonde Automation do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Remittance Terms
Payment:
The Goods shall remain the property of the Company until paid for in full and any cheques are cleared, but shall be at risk of the Purchaser as from the date of delivery.
Account trading Terms are Nett-Monthly unless otherwise agreed in writing.
The Company expressly reserves ownership and title to the Goods supplied until actual payment to the Company of the purchase price in full. Actual payment is defined as the date of clearance through the Company's Bankers of a remittance or remittances in payment of the price. Until final payment has been made in full as defined in this sub-clause, the Purchaser, any Sub-purchaser and any third party claiming in succession to the Purchaser shall hold the Goods in trust for the Company. The Purchaser agrees and declares that it shall give notice of such trust to any sub-Purchaser and third party claiming in succession to the Purchaser. In the event of the goods being or becoming incorporated with other Goods not in ownership of the Company, the Purchaser agrees and declares that the finished product or products in such cases shall also remain in the Ownership of the Company and be affected by the like trust.
In the event of non-payment for the Goods the Company reserves the right to enter any premises and retrieve the Goods whether they be with the purchaser or sold on to another company in any form.

Accepted Payments
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